#Contact us
Email hello@alfera.ai. A person on the Alfera team reads every message. We answer within one business day.
To help us answer faster, tell us:
- The email address you use to sign in to Alfera.
- What you asked Alfera to do, and what happened instead.
- Where it happened: the web app, Slack, email, or an AI assistant such as ChatGPT.
#Alfera in ChatGPT and other AI assistants
You sign in with your Alfera account. The assistant then reaches only the workspace you belong to.
- Sign-in does not work. Check that you can sign in at app.alfera.ai with the same account. You need an Alfera workspace before you connect an assistant.
- A task waits for approval. Your workspace asks before some actions. Allow or deny the action in the assistant, or open the task in the Alfera app.
- You want to disconnect. Remove Alfera in the assistant's settings. To revoke its access on our side too, email us.
#Account, billing, and data
- Billing and plans: open Settings in the Alfera app, or email us.
- Delete your data or close your workspace: email hello@alfera.ai from the address on the account. See the Privacy Policy for how we handle deletion.
- Security reports: email hello@alfera.ai with the subject "Security".