Priya9:12
@Alfera the Northwind invoice bounced again. can you find out why?
Slack
A coworker that lives in Slack.
Message it in a channel, a thread or a DM. It does the job, then answers in the thread you used.
Your workspace, this morning
AlferaAPP9:12
Their card expired on 2 Aug. I've sent AP a new payment link and put a reminder in here for Friday.
- Striperead the failed charge
- Gmailemailed ap@northwind.com
- ReminderFriday 09:00, back in this thread
✅ 3
Priya9:13
amazing, thank you
Message #support
It replies in the thread
Ask in the channel. The answer opens a thread, so the channel stays readable.
It reads the thread before it answers. The second question does not need the first one again.
Sam11:02
deploy window still 6pm?
Marco11:03
yep, 6 to 7
Priya11:06
@Alfera where's the deploy checklist?
3 replies
Priya11:06
@Alfera where's the deploy checklist?
AlferaAPP11:06
Notion → Engineering → Release. Marco signed the last one off on Tuesday.
- NotionRelease checklist, edited 4 days ago
Sam11:08
and who covers it when he's out?
AlferaAPP11:08
You do. Same page, under Cover. Priya is second.
Dana16:31
@Alfera refund Kelly Brennan's order, she's been waiting a week
AlferaAPP16:31
Order #10482, £126.40, card ending 4417. A refund can't be reversed, so I'll wait. Say go and I'll do it.
Waiting on someone in #finance
Dana16:33
go
AlferaAPP16:33
Refunded £126.40. Kelly has the confirmation.
- Striperefunded ch_3QK…4417
- Gmailtold Kelly it is on the way
🙏 2
It asks for approval with sensitive actions.
Some work should not happen without you. It says what it is about to do, and waits.
It asks in the thread, where the person who asked is already looking. Nothing runs until somebody answers.
The morning report, delivered in Slack
Put a job on a schedule and name the channel. It runs overnight and posts what it found.
Nobody has to remember to ask. The post lands where the next question gets asked.
AlferaAPP8:02
Yesterday, from Stripe and HubSpot.
New trials14
Demos booked6
Invoices overdue3£8,410
Renewals this week2
One to look at: Northwind hasn't logged in for 11 days, and renews on the 30th.
👀 4📈 1
Dana8:14
@Alfera book me 20 minutes with Northwind this week
Select the channels it can access.
It reads nothing until somebody adds it. It reads only the channels you turn on.
Public channel
Type /invite @Alfera, or @mention it and Slack offers to add it.
Private channel
Somebody already in it adds it. Nobody outside the channel sees a word.
Direct message
Message it like a person. That thread is yours and nobody else reads it.
Group DM
Pull it into a DM with a few people. It reads that one conversation.
- #supportPublicReads
- #opsPublicReads
- #financePrivateReads
- #exec-teamPrivateOff
- #hr-casesPrivateOff
Turn one off and it stops reading it. It never had the rest.
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