The open-source alternative to Salesforce Agentforce

Looking for something like Salesforce Agentforce, but open source and free to start? Alfera is the AI coworker your whole team shares: a company brain that syncs your apps, connections shared per person or per team, permissions on every action, and Slack, WhatsApp and email. Self-host it in one click, or start on Alfera Cloud.

In one line: Alfera is open source with a company brain, vs a closed agent platform built on Salesforce.

Enterprise AI agent platform (CRM)Alfera on GitHub
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Salesforce AgentforceEnterprise AI agent platform (CRM)Open source, or Alfera Cloud
What it isSalesforce's platform for customer-facing and employee AI agents built on Salesforce data, with a low-code Agent Builder.The AI coworker your whole team shares, with a company brain that syncs your apps. Open source.
Open sourceNoYes, AGPL-3.0
Self-hostNot publishedYes: one click on DigitalOcean or AWS, or one command on any server
PriceFlex Credits $500 per 100k credits; $2 per conversation; add-ons $125 user/month; Foundations tier at no costFree to start: open source to self-host, and Alfera Cloud starts with $10 of free AI usage
Where it worksSalesforce, Slack, Microsoft Teams, Web, Phone (voice), Mobile, ChatGPT, ClaudeSlack, WhatsApp, email from its own address, the web app, a Mac app, the API and MCP
Team useAgents are built in Agent Builder and deployed org-wide; employees @mention agents in Slack channels and DMs. Inherits Salesforce sharing rules.Multiplayer: one coworker for the whole team. It knows who is asking, and each connection is shared with everyone, one project, or one person
PermissionsAgents use the logged-in user's permissions and respect Salesforce governance and sharing rules. Agents can escalate complex issues to human agents.Allow, ask first, or never, per connection and per action. Approvals in Slack, email or the app, and every action logged
Starts on its ownAny active agent can be called from Flow or Apex (AI Agent action), including Quick Action buttons; Agentforce Coworker triggers flows.On a schedule, from a webhook, or on 600+ app events
ModelsSalesforce Default mix (incl. GPT-4o) or Claude on Amazon Bedrock; OpenAI, Anthropic, Google, Amazon models listed. BYO model for custom actions only.230+ models: Claude, GPT, Gemini, open models, your ChatGPT plan, or your own

Where Salesforce Agentforce is the better choice

Salesforce customers who want autonomous agents for sales, service and employee support on top of their CRM data.

  • Agents run directly on Salesforce CRM data, with Flow, Apex and MuleSoft APIs as agent tools
  • Customer-facing agents on web, phone and apps, with escalation to human agents
  • Agentforce Coworker indexes 300+ enterprise sources and works in Salesforce, Slack, Teams, ChatGPT and Claude

Everything Alfera does

  • A company brain that syncs your apps. Connect Google Drive, Notion, Slack and the rest. Documents sync on their own, keep every version, and every answer draws on them.
  • One coworker for the whole team. It knows who is asking. Many people, many tasks at once, each with their own chats and connections, and shared chats when you want.
  • 3,000+ app connections, shared the way you choose. Each connection is open to everyone, one project, or one person. A personal mailbox stays personal; the support inbox is the team’s.
  • Permissions on every action. Allow, ask first, or never, per connection and per action. Approvals land in Slack, email or the app, and every action is logged.
  • Where your team already is. Slack, WhatsApp, email from its own address, the web app, a Mac app, and your own code through the API and MCP.
  • It starts work by itself. On a schedule, from a webhook, or on 600+ app events in Gmail, HubSpot, Stripe and more.
  • Its own computer. Every chat runs in a sandbox with a terminal and a browser, and its files stay from one chat to the next.
  • Any model. 230+ models: Claude, GPT, Gemini, open models, your ChatGPT plan, or a model you run yourself.
  • Open source, and free to start. AGPL-3.0. Self-host it in one click on DigitalOcean or AWS, or start on Alfera Cloud with $10 of free AI usage.

Salesforce Agentforce and Alfera

Alfera. Alfera is the AI coworker your whole team shares. It has a company brain that syncs your apps, 3,000+ app connections shared per person or per team, permissions on every action, and it works in Slack, WhatsApp, email and the web app. It starts work by itself, runs on any model, and it is open source: self-host it in one click or start free on Alfera Cloud. Salesforce Agentforce is not open source.

Sources

Facts about Salesforce Agentforce come from its own pages, read on 16 October 2026. Something out of date? Write to hello@alfera.ai and we will fix it.