# Use cases

Pick the work that eats your week. Alfera takes it from request to finished output.

## Customer support AI employee
https://www.alfera.ai/use-cases/customer-support

Use Alfera to answer customer emails, triage support requests, confirm appointments, and escalate the issues that need a human.

## Sales follow-up AI employee
https://www.alfera.ai/use-cases/sales-follow-up

Use Alfera to follow up on leads, chase quotes, update CRM records, draft proposals, and recover missed opportunities.

## Operations & admin AI employee
https://www.alfera.ai/use-cases/operations-admin

Use Alfera to schedule, update spreadsheets, clean records, prepare reports, and keep operational work moving without you.

## Bookkeeping & invoice AI employee
https://www.alfera.ai/use-cases/bookkeeping

Use Alfera to check unpaid invoices, draft payment reminders, summarize outstanding balances, and keep finance admin moving.

## Scheduling AI employee
https://www.alfera.ai/use-cases/scheduling

Use Alfera to confirm appointments, reduce no-shows, reschedule, and keep your calendar and your team organized.

## Ecommerce support AI employee
https://www.alfera.ai/use-cases/ecommerce-support

Use Alfera to answer order questions, flag refunds, summarize support themes, and keep your store running smoothly.

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