# An ops person

> A standing AI ops person watches Shopify and Stripe day and night, flags spikes and stockouts before they cost you, and reports in every morning.

Alfera connects to your Shopify, Stripe, and support inbox and watches the store from a chat message. Track revenue and refund trends in real time, flag inventory before stockouts, escalate support, and get weekly P&L summaries. Start free.

## How it works

### Connect Shopify, Stripe, and support
Link Shopify, Stripe, and your support inbox through OAuth, plus the Sheet or channel you want reports in. No API keys, no scripts.

### Tell Alfera what to watch
Message it like a teammate: watch refund rate, flag low stock, summarize the week. Set the thresholds once and it watches on its own.

### It flags, drafts, and reports
Alfera flags the trend, drafts the buyer reply or refund for your OK, and reports in with real numbers, every move logged for the record.

## Features

### Track revenue and refund trends in real time
Alfera watches Shopify orders and Stripe charges as they land. It catches revenue dips and refund spikes the moment they move, and tells you which SKU is behind it, with the real numbers.

### Flag inventory alerts before stockouts
Give Alfera your reorder thresholds and it watches stock against real sell-through. It flags what will run out, tells you how many days you have left, and drafts the reorder so you never sell air.

### Automate customer support escalations
Alfera reads the support inbox, answers the easy ones from your help docs, and escalates the rest. It drafts the buyer reply or refund and waits for your OK before anything goes out.

### Weekly P&L summaries from Stripe and Shopify
Alfera ties Stripe revenue to Shopify orders, nets out refunds and fees, and sends a plain P&L every week. No spreadsheet wrangling, no copying numbers between dashboards.

## Trust

- Connects via OAuth
- No API keys to manage
- Approve before send
- Full audit trail

## FAQ

### What platforms does Alfera connect to?
Shopify, WooCommerce, Stripe, and Amazon, plus your support inbox. Alfera can track orders and revenue, watch refunds and inventory, answer and escalate support, and report on all of it, with every move logged to your spreadsheet or channel.

### Will it message buyers or issue refunds without asking?
No. Anything customer-facing is drafted for you. Alfera writes the buyer reply or the refund, shows you the exact amount and message, and waits for your one-tap go-ahead before it sends or processes.

### How does it watch inventory?
You set reorder thresholds and Alfera tracks stock against your real sell-through. It flags any SKU that will run out within your window, tells you how many days are left, and drafts the reorder PO from your run rate.

### How does it tie Stripe revenue to Shopify orders?
Alfera matches Stripe charges to Shopify orders, nets out refunds and processing fees, and lines the totals up so your revenue number reconciles. No more copying figures between two dashboards by hand.

### What do I see after each run?
Every run ends with an itemized summary in plain English, with real numbers, and writes the result to your tracker with a timestamp. Refunds, replies, and reorders show as drafts until you approve them. Nothing happens off the record.

### How much does it cost?
Start free with no credit card. Paid plans begin at $50/month when Alfera is running your store day to day, and you can cancel anytime.

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